FAQs

PASSES

The Santa Barbara International Film Festival is a pass based festival, offering 4 levels of passes which grant priority admission to films and/or events. Passholders are seated in order of Pass level (Concierge, Platinum, Cinema, & State Street) 20 minutes before each film or one hour before each event (general admission 15 minutes before each film or 30 minutes before each event). All passes (Except for Concierge) are transferable.

MINIPAKS & Q’S

The MiniPak is valid for 4 film screening admissions (1 person to 4 films, 4 people to 1 film or any other combination). Films are not pre-selected, MiniPaks are treated on a first come first served basis. A numbered Q card will be offered one hour prior to show time to reserve your place in line, after which you are welcome to leave the line and enjoy downtown. Once Passholders have been admitted we will seat MiniPak Holders with Qs in numerical order until everyone is seated or the theatre is full. A MiniPak and Q do not guarantee admission as the number of Passholders varies at each screening.

INDIVIDUAL FILM TICKETS

Individual (rush) film tickets are only available for purchase 5 minutes before the start of the film, space permitting. A rush ticket line will be at each venue for these last minute available seats. $10

RUSH TICKETS FOR SPECIAL EVENTS

Individual tickets to all special events such as tributes, panels, opening night and closing night are pre-sold via our website and at the door if still available. All tickets are general admission and doors open 30 minutes before the start time. If an event is “sold out”, there is a possibility for rush tickets. These are only available for purchase after everyone has been seated, space permitting. A rush ticket line will be at each event for these last minute available seats.

FREE EVENTS

There are a multitude of free events during the Film Festival, including family friendly films, independent releases, and filmmaker discussions. Admission is always on a first come first served basis.

VENUES

Metro Theatre – 618 State Street
Fiesta Theatre – 916 State Street
Lobero Theatre – 33 East Canon Perdido
Arlington Theatre – 1317 State Street
Festival Hub at Hotel Santa Barbara (Filmmaker Check-in and Passholder Lounge) – 533 State Street
SBIFF’s Education Center (Ticketing, Will Call, Volunteer Headquarters, Press Office) – 1330 State Street

WILL CALL

All purchases for the 2020 SBIFF are available for pickup at will call, orders will not be mailed. Times and location are subject to change:
Monday, January 13 – Saturday January 25, 2020
9:00am – 6:00pm
Ticketing Office at SBIFF’s Education Center
1330 State Street Suite 101
*Street Parking ONLY*

WILL CALL FOR SPECIAL EVENTS

For special events such as Celebrity Tributes, Panels, Opening Night Film and Closing Night Film, there is a Will Call table at the venue for ticket pick up between 6:30pm – 8:15pm.

REFUNDS

We do not allow refunds. All passes/tickets are non-refundable and non-replaceable.

LOST TICKET/PASS

We cannot replace a lost ticket/pass.. All passes/tickets are non-refundable and non-replaceable.