Welcome SBIFF Volunteers!

 

35th Annual Santa Barbara International Film Festival

 

January 15 – 25, 2020

Click here to see the VOLUNTEER CODE (3 R's)

VOLUNTEER CODE: The 3 R’s

 

Respect, Responsibility, Representation

 

Respect

• Respect all those involved in making the festival possible. Be as polite, friendly, and helpful as possible during every interaction.
• Respect the confidentiality of the festival and all those involved. Everyone loves to be in the know but in some cases, you MUST refrain from sharing certain information. Examples are: do not speak to press, do not share information regarding party locations or special guests, and do not gossip about artists and celebrities attending the festival.
• Respect the pass and ticket structure of the festival. Know and follow the rules and timing of guest entry to each event.
 

Responsibility

• Know your shifts and schedule.
• Know what is expected of you during your shifts.
• Know who your team leader is and ask questions if you don’t know what to do.
• Show up to shifts on time, meet the commitment you have made, and keep track of your ambassador shirt and pass.
• Give out accurate information and know where to find answers to questions you don’t know.
• Be informed on the pass structure, venue locations, daily events, and details regarding your particular volunteer assignment.
 

Representation

• Be an ambassador for SBIFF.
• Represent the festival in the best possible way.
• Dress appropriately and follow the volunteer dress code.
• Refrain from eating, smoking, chewing gum, or drinking beverages other than bottled water.
• Keep interactions with talent and guests professional. No asking for photos or handing out cards and scripts while on duty.

Click here to see our volunteer benefit packages

VOLUNTEER BENEFIT PACKAGE

SHIFT REQUIREMENT: 5 (est. 15 hours)
SBIFF ambassador T-Shirt
Access to Sneak-peek movie night pre-festival
Volunteer Pass – grants access to all films during the Festival
 

FOR EACH SHIFT OVER THE REQUIRED 5

Receive a complimentary ticket to a film at SBIFF’s Riviera Theatre, valid for the current year
One raffle entry for Festival Merchandise
 

FOR EACH SHIFT OVER 8

One raffle entry for a pair of passes to the next year’s SBIFF

Click here to see descriptions info on each team

TEAMS

 
SBIFF’s volunteers are organized into six teams. These teams determine a specific facet of the event in which you will work.
 
SBIFF recommends joining no more than TWO teams. This ensures that volunteers will adjust to each team’s needs and become more effective at each new shift.
 

Film Screenings

Assist with:
Crowd control
Answering Questions
Taking tickets
Counting attendees
Requirements:
Customer service experience
Attention to detail
A proactive mindset
 

Kids Events

Assist with:
Crowd control at kids’ movie screenings
Escorting school groups form busses to seats and back
Handing out refreshments
Requirements:
Customer service experience
Experience working with children
Spanish speaking skills beneficial
 

Festival Pavilion (Must be 21+)

Assist with:
Checking tickets, passes and IDs
Serving refreshments
Bussing tables
Requirements:
Customer service experience
A flexible schedule including late nights up to 2pm
Reliable transportation
 

Festival Hub

Assist with:
Welcoming guests at Hotel SB
Answering questions
Distributing passholder gift bags
Requirements:
A friendly and polite demeanor
Previous hospitality experience
Foreign language skills beneficial
 

Tributes

Assist with:
Managing lines at awards events
Taking tickets
Counting attendees
Requirements:
Customer service experience
Experience working under pressure
A firm yet polite demeanor
 

Heavy Lifting

Assist with:
Setting up and taking down metal barricades
Taking down metal barricades
Requirements:
Able to work 3pm-5pm and/or 8pm-10pm
The ability to lift heavy weights

Click here to see how to join a team

JOIN A TEAM

When creating an account with VolunteerHub you were asked to select your interests from a list. If you selected any items from that list, you have been automatically added to that corresponding team.
You may add or remove teams on VolunteerHub at any time. To add or remove teams:

  1. Log in to your VolunteerHub profile. You should be taken to SBIFF’s Volunteer Landing Page.
  2. Click on your name in the upper right hand corner.
  3. From the drop-down menu, click on “Manage Affiliations.”
  4. Select or deselect your interest from the provided list.

Joining a team DOES NOT guarantee a shift on that team.
 
All volunteers are required to complete the team trainings for each team they have joined.

Click here for Team Trainings

TEAM TRAINING

INFO WILL BE MADE AVAILABLE IN NOVEMBER 2019

Click here to how to sign up for a shift

SHIFT SIGN-UPS

Shift sign-ups will open in December 2019 EXACT DATE AND TIME TBD

How to choose a shift

  1. Log in to your Volunteer profile, or click on “Events” in the upper right hand corner. You should be taken to SBIFF’s Volunteer Landing Page.
    • You will see a list of shifts, or “events” on the lower half of the page.
    • You will see shifts for all teams, but you will only be able to sign up for shifts on your teams.
  2. Select your desired team or venue from the drop-down menu on the left hand side.
  3. Click on the red “Sign Up” button to the right of each shift listed.

How to see your schedule

  1. Log in to your VolunteerHub profile. You should be taken to SBIFF’s Volunteer Landing Page.
  2. Click on “My Schedule” in the upper right hand corner.
Click here for important dates

IMPORTANT DATES

Team Sign-ups
Date/Time TBA (November 2019)

Shift Sign-ups
Date/Time TBA (December 2019)

Volunteer Orientation
Date/Time/Location TBA (December 2019)
*Mandatory for all FIRST-TIME Volunteers

Team Trainings
Date/Time/Location TBA (December 2019)
*Mandatory for all FIRST-TIME Volunteers

Pass & T-shirt Pick-ups at the SBIFF Education Center
Date/Time TBA (January 2020)

Volunteer Sneak-peak Movie
Tuesday, January 14, 2020
Time/Location TBA

Click here for Volunteer Headquarter's Location & Hours

VOLUNTEER HQ

SBIFF Office
1528 Chapala Street, Suite 203
Monday – Friday
9:00am – 5:00pm

2019 Volunteer Headquarters (January through February)
1330 State Street, Suite 101

Pre-festival hours:
Monday – Friday
9:00am – 5:00pm

Festival Hours:
Monday – Sunday
9:00am – 6:00pm

Volunteer Coordinator

Lena Childers

lena@sbiff.org

(805)979-9665

SPONSOR HIGHLIGHT